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Mariah.

Avatar Issue

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So I've been receiving word about issues with GIF avatars (they haven't been playing) and I'm trying to figure out the root of the issue, but just wanted to give everyone a heads up. If you have any quick solutions, please let everyone know in here while we work on it and stream A Brief Inquiry Into Online Relationships by The 1975

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lsnfixjdjsk I thought it was only me :laycry: the problem for me is: if I upload a gif made though instagiffer directly to tumblr and then copy the link into the insert avatar thing, it doesn't move. However, if I upload the gif onto ezgif (I typically only do this if I want to crop it or something) and then download it from ezgif and upload it on tumblr and use that link, it then works. It's a long and confusing process but I hope that helps, if any clarification is needed then I'm happy to give more detail!

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9 minutes ago, Xachingwe said:

lsnfixjdjsk I thought it was only me :laycry: the problem for me is: if I upload a gif made though instagiffer directly to tumblr and then copy the link into the insert avatar thing, it doesn't move. However, if I upload the gif onto ezgif (I typically only do this if I want to crop it or something) and then download it from ezgif and upload it on tumblr and use that link, it then works. It's a long and confusing process but I hope that helps, if any clarification is needed then I'm happy to give more detail!

Yeah, I found weird workarounds like that too, so I wonder if there's an issue with certain sites communicating with IPS (the software we use). I'm not the most tech savvy, so :laycry: 

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i have an issue where the crop button doesn't work. my gif has to be exactly a square and even then, cropping it smaller doesn't do anything. if i upload something that isn't square it just squashes it to fit

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2 minutes ago, shumiley said:

i have an issue where the crop button doesn't work. my gif has to be exactly a square and even then, cropping it smaller doesn't do anything. if i upload something that isn't square it just squashes it to fit

Oh, I think that's just how that functions, cut it into a square lazy!

tumblr_pd62bm93ik1wof1cho2_400.gif

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19 minutes ago, Mariah. said:

Oh, I think that's just how that functions, cut it into a square lazy!

tumblr_pd62bm93ik1wof1cho2_400.gif

oh

tumblr_oaw4tjknLi1rmv1vdo1_400.gif

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I don’t recall this happening to me, but you should increase the file size limit so we can have longer avis.

0b2rnR9.gif

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ugh this happens to me like every time. the fix i use is resizing it on ezgif with gifsicle as the resize method (same dimensions 125x125)

ZlZEsKE.gif
@Samier. taught me but i will take the credit

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31 minutes ago, Don Draper said:

I don’t recall this happening to me, but you should increase the file size limit so we can have longer avis.

0b2rnR9.gif

you get that with premium

0b2rnR9.gif

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If it doesn't work the first time for me I typically just have to resize it to make it smaller. Either the dimensions or the actual length of the gif. That usually ends up working but it's still annoying so I can see why someone wouldn't be bothered with it
0b2rnR9.gif

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